Mercury Network®

Disaster recovery exercise

Disaster Recovery Test Rescheduled to May 2, 2026

Cotality's disaster recovery test for valuation and decision services has been rescheduled from March 28 to Saturday, May 2, 2026, with service impacts detailed by time window.

March 5, 2026

UAT release

EPC Bug Fixes, Automated Service Ordering, and Bulk Ordering Preview (UAT)

This UAT release resolves nine EPC and platform issues, adds Automated Service Ordering through Encompass Partner Connect, and previews the upcoming Bulk Ordering tool ahead of UAD 3.6 processing.

March 2, 2026

Disaster recovery exercise

Disaster Recovery Test Scheduled for March 28, 2026

Mercury Network's valuation and decision services will undergo a disaster recovery test on Saturday, March 28, 2026, from 5:00 a.m. to 2:00 p.m. CST, with intermittent service impacts detailed by time window.

February 27, 2026

Product news

Mercury Custom Reporting Moves from SFTP to Managed File Transfer

Mercury Custom Reporting is migrating from SFTP to a Managed File Transfer solution; customers must whitelist new IP addresses to complete UAT validation by March 30 and be production-ready by April 30, 2026.

February 19, 2026

Production hotfix release

Fix for Blank SMS Acceptance Codes on Accepted Orders

A production hot fix restores correct display of SMS acceptance codes on accepted orders, fixing a vendor message-format change that had caused the codes to render blank.

February 12, 2026

Production release

Provider Fee Increases, In-Browser PDF Viewing, and Fee Sheet Export Fixes

This production release adds apostrophe support in contact names, in-browser PDF viewing, and several bug fixes, and announces provider-paid transaction fee increases effective April 1, 2026 ahead of the March 2026 UAD 3.6 launch.

February 7, 2026

Production maintenance event

Scheduled Production Maintenance — February 10, 2026

Cotality Valuation and Decision Services will run scheduled production maintenance on February 10, 2026, affecting Mercury Network, CMS.net, CMS Stand-Alone Instances, and Appraisal Scope.

February 5, 2026

Production hotfix release

Hot Fix: SureReceipts, EPC Document Delivery, and Empower Integration

A January 22, 2026 hot fix resolves SureReceipts sending outdated appraisal reports, EPC document delivery failures to integrated AMCs, and a missing Client Group identifier in the Empower integration.

January 22, 2026

QVP

UAT maintenance event UAT release

UAT Preview: Apostrophe Support, PDF Viewing, and Fee Sheet Fixes

This UAT release previews apostrophe support in contact names, in-browser PDF viewing, and several bug fixes ahead of the February 7 production release, alongside a January 24 disaster recovery test.

January 22, 2026

UAT maintenance event

Scheduled UAT Maintenance — January 20, 2026

Cotality Valuation Services will run scheduled UAT maintenance on January 20, 2026, affecting Mercury Network, CMS.net, CMS Stand-Alone Instances, and Appraisal Scope.

January 15, 2026